Shipping policy
Shipping Policy for Rock My Socks
Domestic Shipping (Australia)
We ship all orders via Australia Post with the following services:
- Parcel Post: 2-6 business days delivery to all Australian addresses
- Express Post: 1-3 business days delivery to all Australian addresses
Shipping rates are calculated at checkout based on your delivery address and the weight of your order.
Processing Time
Orders are typically processed and dispatched within 1-2 business days. You'll receive a tracking number via email once your order has been shipped.
Tracking
All orders include tracking. You can track your parcel through Australia Post's tracking system using the tracking number provided in your shipping confirmation email.
Shipping Costs
Shipping costs are calculated based on the weight or cubic weight of your package (whichever is greater) and your delivery destination. Final shipping costs will be displayed at checkout before you complete your purchase.
Delivery Issues
If your order doesn't arrive within the expected timeframe, please contact us with your order number and we'll investigate with Australia Post.